How to deal with a passive-aggressive colleague

As you have probably heard, most of human history, civility was not the default setting. Societies were rougher, hierarchies more brutal, and interpersonal interactions often governed by blunt displays of power and overt physical aggression rather than kind or cordial exchanges. In medieval societies, for instance, everyday interactions were far less restrained by norms of politeness. Status determined how you were treated, and those with power often exercised it quite openly. Rudeness, intimidation, and direct confrontation were not social faux pas so much as ordinary features of life in rigidly stratified societies. Fortunately, we have come a long way. Today, success in modern organizations often depends on the ability to at least appear or seem gentle, collaborative, and emotionally intelligent. Few people openly insult their colleagues or shout at meetings. Instead, most professionals understand that being likable, agreeable, and tactful helps them influence others, build alliance