How to Use the System Usability Scale (SUS) Correctly
The System Usability Scale remains the most widely used usability questionnaire in the world, yet I see practitioners get it wrong almost every week. They administer it incorrectly, misinterpret th...
Source: User-Interviews
The System Usability Scale remains the most widely used usability questionnaire in the world, yet I see practitioners get it wrong almost every week. They administer it incorrectly, misinterpret the scores, or set unrealistic expectations for what the metric can tell them. This isn’t a complicated tool — Brooke designed it to be simple — […]